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  • January 13, 2022

    Leading International Consumer Brand Uses Mambo Merge to Streamline Support Operations.

    You do everything you can to make your customers’ experiences simple, seamless, and satisfying — but no business is perfect. How your operation deals with those inevitable (and hopefully rare) support issues can make all the difference when it comes to CX.

    October 4, 2019

    Winter '20 Release Highlights: Lightning is Going Live, Permanently

    It’s officially spooky season! October is here, and with it, piles of pumpkins are popping up in the produce aisle...